angkasabetPrivacy Policy

This page describes what we collect when you use angkasabet and how we keep that data protected. Our services operate in supported jurisdictions only, and we collect personal information to verify identity, process payments, and provide customer support. The data practices described below apply uniformly across all users accessing angkasabet from regions where local law permits online gaming.

We collect information in three ways: directly through account registration and KYC verification, automatically through platform usage (login times, device information, market activity), and from third-party payment processors handling deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. All data processing complies with regional data protection standards applicable to our service jurisdictions.

Our data practices prioritise account security and regulatory compliance. We do not sell user data to advertisers or unaffiliated third parties. This page explains what we do collect, why we collect it, and what rights you have over your information.

Data collection and use on angkasabet

Identity and payment data

We at angkasabet collect your full name, date of birth, government ID number, and residential address when you open an account. These details are required by local law and are used solely for identity verification and regulatory compliance. We store copies of your ID document (national ID, passport, or driver's licence) to prevent account duplication and fraud. If you update your address before Idul Fitri, Idul Adha, or Imlek holidays, we keep both the old and new addresses in audit records for compliance purposes.

Payment data is collected from your chosen deposit method. When you fund your account via DANA or e-wallet, we receive your payment confirmation and account balance update but do not store your e-wallet login credentials. For bank transfers to mobile banking, local payment, online payment, or e-wallet virtual accounts, we record the source account number and settlement timestamp. All payment data is encrypted and stored separately from account profile data.

Activity and device data

We at angkasabet automatically log when you access our platform, which market categories you view (Liga 1 fixtures, live blackjack, Mobile Legends esports), and settlement outcomes. We collect your device type (mobile browser, desktop, native app), IP address, and approximate geographic location based on IP geolocation. We use this data to detect fraud, prevent account takeover, and analyse platform performance. This data is retained for 12 months and then automatically deleted unless regulatory requirements mandate longer retention.

Third-party payment processors

We at angkasabet do not directly process payments. Our payment partners (e-wallet providers, bank aggregators, mobile banking networks) receive your payment details and confirmation status. We share only the minimum data required: your account ID, transaction amount, and deposit/withdrawal confirmation. These partners have separate privacy policies and may retain data longer than angkasabet does. We recommend reviewing their policies independently.

When you withdraw to local payment or online payment, those services may link the withdrawal to your phone number and profile. angkasabet does not control how external payment providers use or retain that data beyond the scope of transaction processing.

Cookies and tracking

We at angkasabet use session cookies to keep you logged in and functional cookies to remember your language preference and account settings. These cookies expire when you log out or after 30 days of inactivity. We do not use advertising cookies or cross-site tracking. Third-party analytics tools may collect anonymised usage data (page views, session duration) to help us improve platform stability, but this data cannot be traced back to individual users.

We at angkasabet do not sell or share user data with advertisers. Payment and identity data are kept confidential and used only for account management and regulatory compliance.

Your rights and contact on angkasabet

Data access and deletion requests

We at angkasabet allow you to request a copy of all personal data we hold about you. You may submit this request through our in-app support or email. We respond within 14 days with a downloadable file containing your identity data, payment history, and activity logs. You may also request deletion of your account. When you delete your angkasabet account, we remove your profile, stored credentials, and device data. We retain transaction records (deposits, withdrawals, settled positions) for seven years to comply with financial regulations, but these records are anonymised and separated from your account profile.

Deletion requests can take up to 30 days to process. If you have pending withdrawals or account disputes, we may not complete deletion until those are resolved.

Data breach notification

If we at angkasabet discover that your personal data has been unlawfully accessed or compromised, we notify you within 72 hours through in-app messaging and email. We describe what data was affected, what steps we have taken to secure the breach, and what actions you should consider (such as changing your password or monitoring your payment accounts). We also notify relevant regulatory authorities where required by local law.

International data transfers

We at angkasabet may process your data in multiple countries. Our servers, payment processors, and fraud-detection services may be located outside Indonesia. By using angkasabet, you consent to this international processing. Data transferred across borders remains encrypted and subject to the same security standards as data stored locally.

Contact and policy updates

Questions about our privacy practices can be directed to our support team through in-app live chat, email, or account messaging. We at angkasabet respond within two business days. If you are in JakartaSurabayaBandungor Medanthe same support channels apply regardless of your location.

We may update this policy to reflect changes in our data practices or legal requirements. Updates are communicated through in-app notification and email. Continued use of angkasabet after an update constitutes acceptance of the revised policy. Your rights over your data do not change; only the practices we describe may be modified.

Our services are available only where local law permits. This privacy policy applies to users in all supported jurisdictions and is subject to the data protection laws of those regions.